Virgin Mobile

How do I swap my service to my new phone? How do I activate my phone?

Whiz Kid

How do I swap my service to my new phone? How do I activate my phone?

I cannot activate/Swap my new phone. It hangs on choose plan. 

1 REPLY 1
Agent

Re: How do I swap my service to my new phone? How do I activate my phone?

Hey there, @Susan2! Thanks for reaching out. We will definitely help you with that. In a private message, please let us know your number, PIN, and the DEC/MEID # of the new device, so we can better help you.