Hello, @Thisismyusernam! We have replied to your PM, please check your inbox.
Same problem here. I am going through posts to find someone but they are all offline. Is there a directory somewhere?
Hello, @acostanza. Thanks for reaching out. The forum doesn't show the agent's status, if need any assistance you can send us a private message and will reply in a timely manner. We're online from 6am-10pm CST 7days/wk.