Hey there! I'd be happy to help you. Please send me a Private Message with your phone number and PIN and the device IMEI and ICCID.
I'm having the same issue. Can't call the customer service because the only other phone I have is the one that I'm trying to switch from.
Hi there! We can help you with that. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.