Virgin Mobile

I can't activate my iphone

Whiz Kid

I can't activate my iphone

I can not activate my new Iphone  I bought through your site. The activation prosses to swap phones and it stoped loading or frezzed and couldn't progress the the next steps.

1 REPLY
Agent

Re: I can't activate my iphone

So sorry to hear about this experience, Milan1899. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.