I tried to speak with someone to unlock our iphones, but can't reach a person (What option should I choose to speak with a representative? I can't find it.). If it can be done online, that's fine, too. Anyway, how should I proceed? I think our iphones satisfy the requirements for unlocking. We've been using Virgin mobile for years. Please advise.
Hello. We can help you with that. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.