Virgin Mobile

I received a replacement iPhone and continue to be charged for insurance. So is it insured?

Whiz Kid

I received a replacement iPhone and continue to be charged for insurance. So is it insured?

My iphone was damaged and received a replacement thanks to the insurance. But during the swap, the recorded voice says the insurance will not apply to the replacement, but I'm charged for insurance ($7). What does it mean? Does the replacement iphone insured or not? 

1 REPLY 1
Agent

Re: I received a replacement iPhone and continue to be charged for insurance. So is it insured?

Hey there! Thanks for contacting us. Allow us to check what's going on. Please send a Private Message with your phone number and PIN to verify your account.