Virgin Mobile

I want to cancel my account. No option online to cancel it.

Master

I want to cancel my account. No option online to cancel it.

I want to cancel my account. No option online to cancel it.

8 REPLIES
Enthusiast

Re: I want to cancel my account. No option online to cancel it.

Yes no option...

I'm waiting for 24 hours to get my account....

This is like a prison...

Re: I want to cancel my account. No option online to cancel it.

Hey there, Jerry9! We have answered you through the private message you sent us. Please verify your inbox. Please let us know if there is anything else we can do for you.

Master

Re: I want to cancel my account. No option online to cancel it.

WHat is my solution? How do I cancel?

Agent

Re: I want to cancel my account. No option online to cancel it.

Hello, moksh19! So we can further help you, please provide us your number and PIN through a private message. Thank you.

Master

Re: I want to cancel my account. No option online to cancel it.

Sent you a private message.

Agent

Re: I want to cancel my account. No option online to cancel it.

Thanks. We have responded to it just now.

gmh
Whiz Kid

Re: I want to cancel my account. No option online to cancel it.

I need to turn off my service where do I go 

Agent

Re: I want to cancel my account. No option online to cancel it.

 Hi there, @gmh! Because Virgin Mobile is a non-contract service provider, there's usually no need to cancel the account. Your account will cancel automatically in 120 days when you do not use the phone or add funds. When your account is canceled, you will lose your phone number and will be unable to port your number to another carrier. Is there any specific reason why you would like to cancel your account?