Hey there, Jerry9! We have answered you through the private message you sent us. Please verify your inbox. Please let us know if there is anything else we can do for you.
Hello, moksh19! So we can further help you, please provide us your number and PIN through a private message. Thank you.
Hi there, @gmh! Because Virgin Mobile is a non-contract service provider, there's usually no need to cancel the account. Your account will cancel automatically in 120 days when you do not use the phone or add funds. When your account is canceled, you will lose your phone number and will be unable to port your number to another carrier. Is there any specific reason why you would like to cancel your account?