Virgin Mobile

International Unlock to Make Calls

SOLVED
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Whiz Kid

International Unlock to Make Calls

I am traveling to the Domincan Republic and want to be able to make calls while I am there. I called Virgin twice but received very confusing answers. They unlocked my phone, but were very unclear about whether or not I could place calls while in the DR. Can I call someone from the DR? Do I need to purchase a plan? What did unlocking my phone actually do?

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Accepted Solutions
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Agent

Re: International Unlock to Make Calls

Hey there! Thanks for reaching out. International roaming is not currently available in our service, so you won't be able to use it; however, since your device is unlocked for international use, you can get a prepaid sim card from a carrier in the DR and use their service. 

1 REPLY 1
Highlighted
Agent

Re: International Unlock to Make Calls

Hey there! Thanks for reaching out. International roaming is not currently available in our service, so you won't be able to use it; however, since your device is unlocked for international use, you can get a prepaid sim card from a carrier in the DR and use their service.