Iphone 7 doesn't work and now I can't use my old phone either
I received an Iphone 7 on 7/3 and it would nt charge properly so I returned it and purchased another one. I paid for express shipping but now it says it will not arrive till 7/9. Also, I tried to use my old phone but the process says my plan does not suppor that phone eventhough it is the phone I had on that plan before I switched. Then it says I must choose another plan and lists the plan I already have as one I can choose. It appears it wants to charge me again for the plan I already paid for. Any help is appreciated. I use my phone for work and it get a lot of use so fixing this problem is important to me.