Is the Inner Circle for new Virgin Mobile customers only?

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Whiz Kid

Is the Inner Circle for new Virgin Mobile customers only?

I have been a Virgin Mobile customer for 3 years now. I would like to get a new iPhone and join the Inner Circle. The phone I want is out of stock on the Virgin website. I went to the Apple Store to buy the phone and join the Inner Circle. I was told at the Apple Store that the Inner Circle is for NEW Virgin customers only. Is this true?  Also they wanted to sell me the Apple Care.  If I am able to join the Inner Circle would I still be able to do the $7 monthly insurance with Virgin?

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Super Star

Re: Is the Inner Circle for new Virgin Mobile customers only?

The Apple Store may not be familiar with all aspects of Virgin Mobile's policies.

 

According to Virgin Mobile it is possible for an existing customer to join the Inner Circle.

 

 

https://community.virginmobileusa.com/t5/iPhone/Can-a-Current-VM-Customer-Get-the-1-mo-Plan-by-buyin...

 

You would have to confirm with an agent the avaailability of the $7 monthly insurance but there does not seem to be any obvious reason why it would not be possible.Smiley Happy

1 REPLY
Super Star

Re: Is the Inner Circle for new Virgin Mobile customers only?

The Apple Store may not be familiar with all aspects of Virgin Mobile's policies.

 

According to Virgin Mobile it is possible for an existing customer to join the Inner Circle.

 

 

https://community.virginmobileusa.com/t5/iPhone/Can-a-Current-VM-Customer-Get-the-1-mo-Plan-by-buyin...

 

You would have to confirm with an agent the avaailability of the $7 monthly insurance but there does not seem to be any obvious reason why it would not be possible.Smiley Happy