Issues Porting Number

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Whiz Kid

Issues Porting Number

HI- can I please have an agent private message me? I'm having issues porting my number from Virgin and it's saying the number is locked for porting. I've been on the phone, fb messenger, searching online forums etc all day and would really appreciate some assistance. Thanks

2 REPLIES 2
Agent

Re: Issues Porting Number

Hi saddlebag. Thanks for reaching out to us. We'll be glad to help. What information is the other carrier asking for to have your number transferred? Please, let us have your number and PIN in a private message, so we can look into this for you. Thanks! ~AmyM25

Whiz Kid

Re: Issues Porting Number

I am having the same problem porting my VM number out. I updated my address on my VM account to see if that will help, but I want to make sure my number will port successfully now. Thanks!