Virgin Mobile

Locked SIM in replacement iphone SE

Whiz Kid

Locked SIM in replacement iphone SE

I just purchased a replacement iphone SE and tried to transfer the SIM but a screen message says its locked. I've tried going through the power cycle as suggested but that doesn't seem to work. How can I unliock the SIM for the new phone? Thanks.

1 REPLY 1
Agent

Re: Locked SIM in replacement iphone SE

Sorry to hear that, gejohn1. Please send us a private message with the account phone number, pin code, IMEI/DEC, and the SIM card number.