Virgin Mobile

Lost sim card

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Whiz Kid

Lost sim card

I lost my SIM card when traveling abroad. Text customer service thru Facebook messenger but it was not resolved for the verification since I don’t have a virgin mobile phone (lost SIM card and only using WiFi with an unlocked phone). She gave me a customer service number. I called twice but couldn’t find any options to reach a real person. She asked me to contact thru community which I am doing it now. Can anyone help?
1 REPLY
Agent

Re: Lost sim card

Hello, @Vanessahui0721. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.