Virgin Mobile

Moto e5 plus headphone jack not working

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Master

Moto e5 plus headphone jack not working

Less than 24 hours after activating the new phone and already the first surprise.Moto e5 plus headphone jack not working. I found such a solution on the internet. I can not believe it is true.
https://www.ifixit.com/Answers/View/246652/Fix+for+headphone+jack+not+working

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Moto e5 plus headphone jack not working

Hey there, grandpajohn! You can try that. As you will not be utilizing the actual headphones jack.

View solution in original post

5 REPLIES 5
Agent

Re: Moto e5 plus headphone jack not working

Hello, grandpajohn. We apologize for any inconvenience. We're here to help! Are you still having the issue with your phone?

Master

Re: Moto e5 plus headphone jack not working

Yes, I do.

Agent

Re: Moto e5 plus headphone jack not working

Hello. We'd like to verify your options for a warranty claim. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Master

Re: Moto e5 plus headphone jack not working

I don't want to send my phone off for repair. Is Bluetooth headphones the solution to the problem?

Re: Moto e5 plus headphone jack not working

Hey there, grandpajohn! You can try that. As you will not be utilizing the actual headphones jack.

View solution in original post