Virgin Mobile

Moved to New iPhone and sim says it is locked.

Whiz Kid

Moved to New iPhone and sim says it is locked.

Is there a PIN to unlock it?  Online says I might need a PUK but I don't see that on my account page.  

 

Thank you in advance.

1 REPLY 1
Agent

Re: Moved to New iPhone and sim says it is locked.

Hello, aaronbaron! We definitely want to look into this for you. Can you send us a private message with your phone number and PIN?