I sent my iphone 7 to get fixed because of the update issue, and I haven't had service for over a month now. I finally got it back and they told me it's a new phone, so I switched the SIM card and paid for the month thinking it would work, since it's the same type of phone, but it doesn't recognize my SIM card, It says invalid SIM, and I still have no service.. When I tried to activate it, it doesn't let me because it says that the ICCID is already in use. What do I do?
Hey there, @kristy. We apologize for the inconvenience. Would you please be so kind to send us a Private Message, so we can further assist you? Please, include phone number and pin.
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