Need help unlocking iphone

Whiz Kid

Need help unlocking iphone

I switched to a different carrier. I’ve had my iPhone with virgin mobile for more than 12 months and would like for my iPhone to be unlocked

Re: Need help unlocking iphone

No worries!  We can definitely help you out with that, xoxoyl23! Virgin Mobile will assist with unlocking a device under the following circumstances:

  • The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked
  • The device has been active on the associated account for at least 12 months with the account active at that time

If you believe you meet the above requirements and would like to request that your DSU-capable device be unlocked, contact Virgin Mobile Customer Care by dialing 1-888-322-1122.