Virgin Mobile

Need new SIM card

Whiz Kid

Need new SIM card

My SIM card regularly generates an issue that says "SIM Failure." How do I go about getting a new SIM card?

1 REPLY 1
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Agent

Re: Need new SIM card

Sorry to hear that, JamesKryack. Please send us a private message with the account phone number, pin code, IMEI/DEC, and the SIM card number.