No need to worry, MRSrneel! We’ve got you. Can you please send me a private message with your phone number, PIN number and device IMEI number?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hey there, totinha! Virgin Mobile will assist with unlocking a device under the following circumstances:
If you believe you meet the above requirements and would like to request that your DSU-capable device be unlocked, contact Virgin Mobile Customer Care by dialing 1-888-322-1122.