Virgin Mobile

New Iphone XR wont active with an existing VM acount.

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Whiz Kid

New Iphone XR wont active with an existing VM acount.

My new Iphone XR wont active on my existing VM account. Gets hung up after I enter account PIN code. This is my third phone using my account and never an issue. Also tried to activate from a mobile device and no luck.

1 REPLY

Re: New Iphone XR wont active with an existing VM acount.

I understand your concern, GregPSU. Let’s check this thing out. Where was this new device purchased?