Virgin Mobile

New Sim Card Not Working

Whiz Kid

New Sim Card Not Working

I was losing service with my iPhone 6s, and was recently sent a new SIM card. I've tried installing the SIM card several times now, and instead of occasionally losing service, I get a solid "No Service" message. Are there any other trouble shooting options?


Re: New Sim Card Not Working

Hello, @teekyoo! That does't sound cool. So we can take a look at your area, please provide us your cross streets and zip codes. Also, please send us a private message with the number, PIN, and the new SIM card number.