Virgin Mobile

No Service and phone keeps shutting off

Enthusiast

No Service and phone keeps shutting off

I have no service on my iPhone 7 and I have tried resetting my phone and everything I don’t know what else I can do
5 REPLIES 5
Agent

Re: No Service and phone keeps shutting off

Really sorry to hear that, Kellymacxo09! Please provide us with your closest cross street and zip code to check what's going on. 

Whiz Kid

Re: No Service and phone keeps shutting off

I’ve had the same issue for a few days now...
Agent

Re: No Service and phone keeps shutting off

Hey there, Lwayne11! Has your device sustained any physical damage? 

Whiz Kid

Re: No Service and phone keeps shutting off

No. No physical damage has been done. Just the occasional “No service” in the top left corner and random restarts.
Agent

Re: No Service and phone keeps shutting off

Definitely want to look into that for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.