Virgin Mobile

No Sim and no service

Enthusiast

No Sim and no service

iPhone 8 currently says No Sim and gives the "No SIM Card Installed" notification on restart. Phone worked fine yesterday and this morning but has been doing this for ~1 hour now. I've tried restarting several times (which usually fixes it), toggling airplane mode for a few minutes, etc. This issue always happens sporatically... probably at least once a week, but usually it only lasts for a few minutes. Please Help!

3 REPLIES 3
Agent

Re: No Sim and no service

Hi there mattsears18. Sorry about the issue there. Let me help. What type of iPhone are you using? Is it the iPhone 7?

Enthusiast

Re: No Sim and no service

Okay so the no sim problem mostly went away... it went back to only happening once every week or so for an hour or less, but now it's a problem again. My iPhone 8 has said No SIM since last night. I've again restarted the phone, hard reset, toggled airplane mode, and nothing. Please advise.

Agent

Re: No Sim and no service

Hello, @mattsears18. Thank you for stopping by. Please send us a private message to better assist you. -Kira_M.