Virgin Mobile

No coverage Akron Ohio

Whiz Kid

No coverage Akron Ohio

I have been without cell coverage for two weeks in Akron on my iphone 7. The first time I called in borrowing a phone they Customer Service told me a tower was under maintenance and would be done within a day. I called back the next week again borrowing a phone and customer service said to go to Target Mobility Kiosk and they could help. I did that and they did nothing to fix that I had not already tried. If I can not get this resolved I will be dropping my service and moving to a new carrier. Can someone please help

1 REPLY 1
Agent

Re: No coverage Akron Ohio

Hi there! Definitely wanna look into that for you. We'd like to review the status of the towers that you are connecting to. Please send us a private message so we may work directly with you.

 

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