Virgin Mobile

Order Canceled?

Whiz Kid

Order Canceled?

I ordered a phone yesterday & got a confirmation email. I logged in to check the status because I haven’t received a shipping confirmation. My status for the order shows “Canceled”. Is this a norm? Any one experience this?

Re: Order Canceled?

Hey there @Emhaugen. We apologize for the inconvenience. Would you please be so kind to send us a Private Message, so we can further assist you? 


Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.