Virgin Mobile

Ordered an iphone sunday, still no order confirm email

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Whiz Kid

Ordered an iphone sunday, still no order confirm email

I ordered an iphone, still havent recieved a confirmation email. Paid for faster shipping. This is 2nd business day since ordered. Also, im away from my pc at home, so i dont have access to order # but can provide any other info needed
4 REPLIES
Whiz Kid

Re: Ordered an iphone sunday, still no order confirm email

I have the same question! I ordered my phone on Saturday. I have not received any tracking email or any further communication. I have an order #, but there is no way to look up an order # online without any tracking #. I know I am leaving town this Saturday and am extremely disappointed that looks like I will not see my new phone before that time - when 2 day shippinh is precisely the reason I bought it.  

Agent

Re: Ordered an iphone sunday, still no order confirm email

Hey there! We're sorry for the inconvenience. I'd be happy to help you. Please send me a Private Message with the order number. 

Whiz Kid

Re: Ordered an phone sunday, still no order confirm email

I have received no word on when my phone will be sent to me. I ordered the phone with expedited shipping so it would get to me sooner I see the money has been taken out of my bank account I have no way of tracking the shipment. My reference number is 5683757.

Agent

Re: Ordered an phone sunday, still no order confirm email

Hi, kademan1994! Thanks for contacting us. We received your private message. We'll continue to assist you in private.