Should I register my new phone for a one-year warranty or have I registered automatically already?
Solved! Go to Solution.
No need to fret, grandpajohn! We’ve got you. How was your device purchased?
Another problem. I went to Motorola>My Stuff to register my phone and I received incorrect warranty status for 6 months.To fix it they ask me to upload my scanned or electronic receipt.I ordered my phone online from Virgin Mobile and I did not receive any receipt. Where may I get one?
Hello, grandpajohn. We replied to your private message. Please check your inbox.
There is nothing in my inbox.
You were provided with the number to contact Motorola warranty at 800-331-6456. @grandpajohn.
Why don't you email me a copy of invoice or confirmation email? This is all they need to fix the warranty from 6 to 12 months. Very strange.
Hey there, @grandpajohn! We have replied your private message and awaiting a response. Thanks.
You promised to send me a copy of the phone purchase invoice. Three days and nothing. I talked to the guys from Motorola and they still need proof of purchase.
No need to fret, grandpajohn! We’ve got you. How was your device purchased?