Hi there, @jtrizna! Thanks for your inquiry. Depending on your bank, it can take 7-14 business days after we receive and validate the device to get the refund. Besides this, do you have any other question or concern?
Same issue here. When I finially got someone they said I would get a refund within 24-48 hours.. but it has already been longer than that and no refund in sight! Any luck with your refund?