Hey there, Amose5533! If you already have an RMA number, write it on the outside of the box and send the phone to:
Virgin Mobile returns
2675 Reeves Rd., Suite 190
Plainfield, IN 46168
If you Don't have an RMA number, please send us a private message so we may help generate one for you,
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.