Virgin Mobile

SIM card locked, invalid sim on iphone 6s

Whiz Kid

SIM card locked, invalid sim on iphone 6s

The problem that I have is after my phone is on for 5 minutes my SIM card is locked and after that I get an invalid sim message and cannot access phone services. I have contacted customer service and reset my network settings, that does not work. Outside of WiFi my phone now cannot be used. Any help would be appreciated.
3 REPLIES 3

Re: SIM card locked, invalid sim on iphone 6s

We definitely want to look into this for you, chriswfl. Can you please send me a private message with your phone number and PIN?

 

To send me a private message, please click on my username and select to send a private message.

Whiz Kid

Re: SIM card locked, invalid sim on iphone 6s

My son's Iphone 6s plus is experiencing the same exact problem. Were you able to get this fixed? We also have contacted customer service and reset his network settings, that does not work. 

Re: SIM card locked, invalid sim on iphone 6s

We’d love to help you out with this, Bobbie585! Can you please send me a private message with your phone number and PIN?

 

To send me a private message, please click on my username and select to send a private message.