Service carrier keeps defaulting to Sprint

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Service carrier keeps defaulting to Sprint

Hello, I just switched to an Iphone yesterday and everything seemed to transfer over fine. Today the cellular data quit working, so I tried resetting the network settings. My phone now says my carrier is sprint instead of virgin mobile. I have reset network settings  , using  ##873283#, even factory resetting the phone, and nothing changes. I've been trying figure this out for nearly 4 hours and I can not get my service to work. Any help would be greatly appreciated. 

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Re: Service carrier keeps defaulting to Sprint

Hi Shingo46! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".