Virgin Mobile

Sim Card Locked iPhone 7

Whiz Kid

Sim Card Locked iPhone 7

I just got a brand new iPhone 7 and activated it via them phone with customer support. Now I keep getting error message saying my sim card has locked. I am not sure what to do about it. Any help would be grateful. I have tried turning the phone on and off again. It works fine for a couple of minutes and then the message pops up. I also tried resetting network. That didn't work either. 

1 REPLY 1
Agent

Re: Sim Card Locked iPhone 7

Hi SuperMommy. Thanks for contacting us. We want to help! Please, send us your number and PIN, along with your IMEI number, and SIM card # in a private message, and well check it out for you right away! To send a Private Message, click my username or picture, then click "send this user a private message".  Thanks! ~AmyM25