Virgin Mobile

Sim card locked

SOLVED
Whiz Kid

Re: Sim card locked

I am having a similar issue out of nowhere.No SIM card, Invalid SIM card, a few different messages, not dropped or anything unusual that would have obviously damaged it. Can you please help me out?

Agent

Re: Sim card locked

Sorry to hear that @sealionbrian! We definitely want to help you with that. Have you attempted to power the device off and take the SIM card out, then place it back in the phone to see if it works? If the issue persists after all that, please shoot us a private message with your number and PIN, so we can better help you.