Virgin Mobile

Site freezes when trying to activate iPhone XR.

Whiz Kid

Site freezes when trying to activate iPhone XR.

I have been trying for 2 days to activate my new XR and the Virgin site keeps freezing or not advancing past the log-in page.

2 REPLIES
Whiz Kid

Re: Site freezes when trying to activate iPhone XR.

I am having the exact same issue

Whiz Kid

Re: Site freezes when trying to activate iPhone XR.

I actually ended up calling 1-888-322-1122, their customer service number, from a different number than the one i was trying to set up and followed the directions provided and was able to get it set up. Kind of a pain but it worked.