Virgin Mobile

Sorry, the ICCID you entered is not found

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Whiz Kid

Sorry, the ICCID you entered is not found

Received a SIM from Virgin Mobile this week to activate my new phone. Activation process replys with "Sorry, the ICCID you entered is not found". What is the meaning of this activation message? Request support assistance for resolution please.

1 REPLY 1

Re: Sorry, the ICCID you entered is not found

Hi @vistadr! Sorry for the delayed response. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".