Virgin Mobile

Swap Phones

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Whiz Kid

Swap Phones

I am trying to swap from my old 5C to the 6S I just bought from you guys, but it is not working. Is there someone I can send a PM to for help? I tried calling but have just been stuck on hold forever.

5 REPLIES 5
Agent

Re: Swap Phones

Hi there! We can help you with that. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Whiz Kid

Re: Swap Phones

Swap phone? what does that mean? buy from u and trade in my current phone? discount? 

Agent

Re: Swap Phones

Hello, cstamand. A phone swap is when you switch your account (and number) to your new phone. 

Whiz Kid

Re: Swap Phones

I'd love to, but you don't have any phones i want in stock.

Agent

Re: Swap Phones

We’re always working to provide you with the hottest devices,  please stay tuned!