I purchased a new iPhone and am currently trying to swap my device online; however, once I enter the IMEI number and select keep my number, the website doesn’t seem to be loading and I am left with a spinning wheel.
We can definitely help you out with that, @Mithosphere. Please, send us a private message with your phone number, PIN code, MEID of the new phone, and the ICCID/SIM card number.
Hi there, Tinwetari. Thanks for contacting us. We're sorry for the inconvenience with the swap.
We'll be happy to help. Please, send us a private message with:
- Phone number and PIN