Virgin Mobile

Swapping Device

Whiz Kid

Swapping Device

Hi,

I purchased a new iPhone and am currently trying to swap my device online; however, once I enter the IMEI number and select keep my number, the website doesn’t seem to be loading and I am left with a spinning wheel.

 

Thank You,

 

Lauren 

3 REPLIES
Whiz Kid

Problem solved- Thanks!

Problem solved- Thanks! 

Enthusiast

Re: Problem solved- Thanks!

How'd you solve the problem?

Agent

Re: Problem solved- Thanks!

We can definitely help you out with that, @Mithosphere. Please, send us a private message with your phone number, PIN code, MEID of the new phone, and the ICCID/SIM card number.