Virgin Mobile

Swapping device but it says ICCID already in use

Whiz Kid

Swapping device but it says ICCID already in use

I'm trying to swap phones to my sister's old phone (she already reset everything) but it still says the ICCID is already in use. What can I do to activate my phone asap? 

1 REPLY 1

Re: Swapping device but it says ICCID already in use

Hey there, mouam10! Can you please send me a private message with your phone number, PIN number, DEC/IMEI of the device and SIM card number?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".