Virgin Mobile

Swapping my phone

Whiz Kid

Swapping my phone

I bought an iPhone 6s from the virgin website, and cannot get the website to swap my device. It asks for my info, than just spins the red circle. I called earlier this morning and they told me to wait a couple of hours and try again, and still no swap. What else can I do?


Re: Swapping my phone

Hi there! We can help you with that. Feel free to send us a private message so we may help you complete the swap.


You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.