Virgin Mobile

Trouble Swaping phone with current sim card

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Whiz Kid

Trouble Swaping phone with current sim card

I am trying to switch my iphone 5S with a unlocked iphone X with no sim card and was wondering if I could just switch out the sim cards and then do the online process on the virgin mobile website to swap them.

1 REPLY
Agent

Re: Trouble Swaping phone with current sim card

Hello, @collinthehuman. Thank you for stopping by. You need to switch the Sim Card and also make the swap on your account in order for you to be able to use the phone. -Kira_M.