Virgin Mobile

Two family phones are getting each other’s data, text’s, etc.

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Whiz Kid

Two family phones are getting each other’s data, text’s, etc.

Just had a new phone loaded, now the phone calls ring in my iPad, we’re getting each other’s text’s, calls, everything!?!
1 ACCEPTED SOLUTION

Accepted Solutions
Heavy Hitter

Re: Two family phones are getting each other’s data, text’s, etc.

Sounds like you have "Calls on other devices" active on your devices. 

 

This feature of iOS allows you to receive texts, calls, and iMessages from other devices that are signed into your iCloud account. The best way to fix this is to go into the Settings app, click on "Cellular" and then click on "Calls on Other Devices". You will then be able to deactivate this feature completely, or select only the devices you want to receive messages and calls on. 

 

Hope this helps!

2 REPLIES
Agent

Re: Two family phones are getting each other’s data, text’s, etc.

That's strange. Please, send us a private message with the phone number and PIN of each account to further investigate. 

Heavy Hitter

Re: Two family phones are getting each other’s data, text’s, etc.

Sounds like you have "Calls on other devices" active on your devices. 

 

This feature of iOS allows you to receive texts, calls, and iMessages from other devices that are signed into your iCloud account. The best way to fix this is to go into the Settings app, click on "Cellular" and then click on "Calls on Other Devices". You will then be able to deactivate this feature completely, or select only the devices you want to receive messages and calls on. 

 

Hope this helps!