I called Virgin Mobile and the lady claimed I cannot unlock my phone until a year after it had been activated which will be November 2019. Why have I seen that some iPhones can be unlocked after 14 days? I’m confused on that. I’m tired of Virgin mobile. Service has been crap for me. 1 bar of LTE in the middle of a big city and that doesn’t let me use my internet. And 3g doesn’t do crap. I’m tired of it and want to leave but I just bought this phone and don’t want to buy a new one. Is there any other way?
Hi there! The iPhones that could be unlocked after 14 days were those purchased and activated during the inner circle promotion. The unlocking policy can not be bypassed. We would like to work with you and take a closer look at the issues that you mentioned. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.