Virgin Mobile

Unlock iPhone - Inner Circle

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Whiz Kid

Re: Unlock iPhone - Inner Circle

I’m traveling in Europe and need to unlock my iPhone so I can use another SIM card while I’m here.  Since I have no service I’m unable to call customer service as I am currently in Romania and only able to use hotel WiFi.  Is there anyway to help me?

Thank you!

Agent

Re: Unlock iPhone - Inner Circle

Hi there Hmltninfante. Thank you for contacting us. We would need to verify if the phone is eligible to be unlocked, and unfortunately an eligible phone could not be unlocked if out of the country. You would need to submit your request upon returning to the USA. Victor21

Enthusiast

Re: Unlock iPhone - Inner Circle

I was recently given an iPhone 6+ locked to the Virgin Mobile and wanted to have it unlocked. Would anyone be able to unlock it for me to use other carriers? I'll be happy to get my IMEI number! 

Agent

Re: Unlock iPhone - Inner Circle

Hi, Caetands1. Do you have the account phone number and pin code? This information is required to verify if it is eligible. 

Enthusiast

Re: Unlock iPhone - Inner Circle

Hey, where can I find the pin code. I may be able to get the phone number in a couple hours.. 

Agent

Re: Unlock iPhone - Inner Circle

The account owner has that information.