Nosh_CxUx clearly says the following 'iPhones purchased from 6/21/17 to 9/28/17 can be unlocked after 14 days for both domestic and international.' in this post https://community.virginmobileusa.com/t5/iPhone/Unlock-iPhone-Inner-Circle/m-p/17796/highlight/true#...
So is this true or have things changed since the time everyone and your policy said that iPhones could be unlocked after 14 days. There were no exclusions for iPhone SE or iPhone 6. I purchased an iPhone SE on Jun 29, 2017 and I am not able to get it unlocked domenstically. Buyers Beware! It looks like a classic case of bait and switch!
I have been trying to unlock my iphone, I have been waiting for a response from customer service for weeks. I have had the phone on the inner circle plan for much longer than the required 14 days, so how should I go about doing so?
Hi there, lstoney. Thank you very much for contacting us.
We're sorry for the inconvenience with the unlock request. We'd like to have a look at the account. Please, send us a private message your with phone number and PIN to have a look at your account.
Hello, Rloree02. We'll be happy to assist you today. We will be able to unlock your phone under the following circumstances:
- The phone has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked.
- The phone has 12 uninterrupted/consecutive months active with our service
- The phone must be powered on and in Sprint coverage with the original SIM card inserted to request the unlock.
Do you think you meet the above requirements to unlock your phone? If so, send us a private message with your phone number and pin code to verify your account.