I just bought an iPhone X Max 3 weeks ago. I thouht i was supposed to be able to have the phone unlocked after 14 days of activation. I called the agent to unlock my phone for international travel, they told me it could only be unlock after 12 months. I bought the phone from Virgin mobile because they told me it could be unlocked after 14 days. But now they told me i had to wait 12 months. Very disapointed with virgin mobile. Not honest at all.