Virgin Mobile

Website stalls on activation

Whiz Kid

Website stalls on activation

Bought through Virgin an iphone 6 to replace my now broken, several years old Virgin phone, and the activation page always stops working on the login page after confirming the MEID.

1 REPLY
Agent

Re: Website stalls on activation

So sorry to hear about this experience, ARCTrooper1138. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.