Virgin Mobile

When isit good to call customer service? I've been put on hold 30 minutes or their "systems down"?

Whiz Kid

When isit good to call customer service? I've been put on hold 30 minutes or their "systems down"?

 
4 REPLIES 4
Agent

Re: When isit good to call customer service? I've been put on hold 30 minutes or their "systems d...

Hello, @lgray. Thank you for stopping by. How can we assist you? -Kira_M. 

Whiz Kid

Re: When isit good to call customer service? I've been put on hold 30 minutes or their "systems

Gee How do I pm you? Why is your phone service on hold forever? Your website doesn’t work (literally it keeps crashing.) I know I’m supposed to
Private message someone in a help forum? #%^^$&&?! Email me. I can’t believe you’re a telecommunications company!
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Whiz Kid

Re: When isit good to call customer service? I've been put on hold 30 minutes or their "systems

Gee How do I pm you? Why is your phone service on hold forever? Your website doesn’t work (literally it keeps crashing.) I know I’m supposed to
Private message someone in a help forum? #%^^$&&?! Email me. I can’t believe you’re a telecommunications company! (Gaaaaaahhhh even posting this message I got an error message to try again later. Your website is horrific!!!!!!!!!!! Get it together Virgin
Agent

Re: When isit good to call customer service? I've been put on hold 30 minutes or their "systems

Hello, @lgray. Sorry for the inconvenience. You can send a private message by clicking on my name, then selecting the message option from the profile page.