Virgin Mobile

White box on iPhone se screen?

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Whiz Kid

White box on iPhone se screen?

I just hot my iPhone se less than a month ago. Everything has been working great until I picked up my phone and noticed a white movable box on my phone axreen. It doesn't go away and from what other Apple users have said, the phone has had to be replaced..Can anyone please help me??
3 REPLIES
Agent

Re: White box on iPhone se screen?

@abbyrave. Hey there. Can you shoot us an image with what you see on the phone screen? - E.J.

Agent

Re: White box on iPhone se screen?

Please, send us a private message with more details - E.J.

SD
Enthusiast

Re: White box on iPhone se screen?

No need to replace your phone, nothing is wrong with it! Just do this:

Go to - Settings > General > Accessibility > Assistive Touch - Just make sure it is OFF. Your movable box will disappear!