Trying to move the SIM card from my old Virgin Mobile iPhone 5 to my new Virgin Mobile iPhone 8, but it has been the worst possible experience... the self-activation website does not work. Fortunately I found the 888-322-1122 number from another forum post and called that. Now I'm still waiting for the activation to occur and the phone keeps saying the SIM is not compatible. If it ends up being a compatibility issue, it would be extra helpful if that possibility was brought to the purchaser's attention when getting a new phone, and troubleshoot up front, and include the new SIM *with* the new phone when it ships -- what a concept that would be!
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